Challenge Inducting workers onto highways construction sites is time consuming and repetitive for those who work for short periods on multiple sites. Attention and engagement levels are therefore low with language often a barrier to non-native English speakers. As part of their repair work on the M5 Oldbury flyover, BAM Nuttall had introduced a sequence […]

Challenge Network Rail Training provides a range of safety critical courses for those operating on the UK railways. The Controller of Site Safety (COSS) is a person qualified with Network Rail to ensure safe practice for work occurring on or near rail infrastructure. The primary role of COSS is to setup a safe system of […]

Challenge Control room simulators vary from plant to plant across the fleet, but none were able to simulate or train operators on how to use the market reporting compliance tools, called Sentinel, without doing on-the-job learning with live systems which comes with inherent risks. Bespoke systems could be created although none had been deemed a […]

Challenge Enable EDF Energy to meet their target to install 2M smart meters in customers’ homes. Training the process of swapping traditional meters for smart meters is covered but EDF Energy wanted to ensure new engineers were able to be trained in the possible environmental barriers they could come across when entering customers’ homes. Use […]

Challenge The main challenge the team faced was to find ways of making the tasks to be carried out in the virtual world sufficiently comparable to tasks required to be carried out in the real world, ensuring the training impact was measurable when employees were actually out in the field doing their job for real. […]