Technology: Web - Page 3

Leading UK retail bank – Customers in Vulnerable Circumstances
By Natalie Cregan-Evans | 06th December 2020

The challenge At any given time, around 26 million people in the UK show signs of vulnerability which puts them at risk of financial harm. For bank workers on the frontline of customer services, it’s important to be able to spot the signs that mark customers out as potentially vulnerable. But more than that, bank […]

Legal & General – Retirement Planning
By Natalie Cregan-Evans | 24th November 2020

An immersive 360º video branching experience, to raise awareness of retirement planning options. The challenge Legal & General (L&G) had invested millions in schemes designed to make a positive impact on society. Yet this wasn’t common knowledge among its members. Plus, many members felt disconnected from their future selves and so tended to put off […]

Leading UK retail bank – Introduction to Empathy
By Natalie Cregan-Evans | 09th September 2020

The challenge Efficiency and professionalism are essential for giving customers great service. But it’s just as important for customers to feel that they’ve been heard and understood. In its ambition to be the best bank for customers, this bank embarked on a project to channel empathy in colleagues, especially for those who work directly with […]

EDF Energy – HPC iMap
By Natalie Cregan-Evans | 02nd January 2017

Challenge The HPC team at EDF Energy wanted to create a navigational aid for official partners and visitors to the construction site, initially to correlate real world markers to information about and around final intended development outcomes, then as part of a wider deployment within visitor centres Use Case An average construction site is always […]

L3 – Schneider Trucks
By Natalie Cregan-Evans | 01st January 2016

Challenge L3 approached Make Real to work with their client Schneider Trucks in the US, to take them on a journey of increasing the levels of immersion and interactivity within their driver training solutions, delivered via traditional screen-based flat elearning content. Use Case Schneider Trucks are one of the largest haulage and distribution companies in […]

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We’re always happy to talk to you about how immersive technologies can engage your employees and customers. If you have a learning objective in mind, or simply want to know more about emerging technologies like VR, AR, or AI, send us a message and we’ll get back to you as soon as we can.