Severn Trent – Coaching

Challenge

Create an immersive learning VR experience around interpersonal soft skills training integrating the TGROW coaching model, using experience gained from previous deployments to provide a unique learning outcome for Severn Trent.

Use Case

Severn Trent previously engaged with Make Real to create a Virtual Reality proof-of-concept learning experience based upon hard skills associated with water leak resolution training. Based upon benefits seen with other clients, create a cost-effective, impactful training experience around management coaching training using existing Severn Trent materials.

Hardware

Due to the incorporation of avatar embodiment and fully tracked heads and hands to achieve this, whilst remaining standalone and tetherless, Oculus for Business enterprise Quest devices were selected and deployed.

Impact

Due to deployment date of early 2020 and COVID-19 coronavirus impact, full-scale training and use of the experience has not yet been achievable however immersive learning experiences using VR for training interpersonal soft skills scenarios show the following benefits:

• Reduced time to train – Learning objectives can be delivered in shorter sessions anywhere
• Reduced costs to train – Learners do not need access to real world assets or travel for training
• Improved training scenarios – Edge cases and greater depth of interaction and involvement
• Repeatable – Virtual simulations can be easily replayed and repeated or customised
• Consistent – Many forms of traditional training suffer from consistency of training where humans are involved to provide the same level of quality over and over