
Always-on coaching: scaling success with AI for learning
We worked closely with London Business School to create a learning experience that can help business leaders to practise their storytelling skills. Learning took place through reading articles, watching videos, and carrying out reflection activities – all relying on theoretical knowledge. Students might get the opportunity to roleplay with an actor or coach, but this is an expensive and time-consuming intervention, difficult to scale across a whole school.
The solution we built together was based on a self-reflective learning approach that an academic study has evidenced as being more effective than traditional methods. It incorporates AI-powered emotional recognition to assess facial expressions and engagement, and generative AI coaching to provide nuanced, real-time feedback. The LLM has been trained on the London Business School approach to storytelling so the feedback isn’t just personalised, it’s tailored to their learning outcomes.
The new learning experience provides a tool that can be used, over and over, giving users a way to refine their storytelling skills and access expertise on storytelling at any time.