Learning and Development

Engage learners, reduce costs, improve scores and achieve better outcomes.

How do we create immersive learning and development experiences?

Whatever the topic, we create learning experiences that closely simulate the required skills, to reduce the cognitive load for learners.

So, rather than producing content to test knowledge, we create bespoke experiences that allow learners to practise. We deliver meaningful impact and engaging interaction to support and upskill your teams.

That’s what we mean by immersive learning – and we can deliver it in or out of a VR headset, via desktop, mobile, or a blend of digital and in-person, depending on your needs.

With immersive learning, you get…

Emotional state

If you want someone to remember something, you have to make them care about it.

Our experienced in-house learning designers are incredibly skilled at creating content that resonates with its audience. We can even work with you to include real-life, personal stories from your teams to make it more relevant and more impactful.

Knowledge retention

To move new information from short-term to long-term memory, learners need to start actively doing something with it, preferably applying it to real-world situations, as soon as possible.

We design learning that gets learners to apply theory to practice, whether through simulated video calls or gamified experiences.

Knowledge transfer

Give learners the chance to practise in a realistic scenario and to fail safely, with repetition and without incurring cost, until getting it right.

This gives the learner confidence but more importantly helps lessen the cognitive load, requiring less mental gymnastics to take the new information and conceptualising using it in the real world.

This is excellent! Hard hitting in the right way and extremely thought provoking. Great job!

— Lloyds Banking Group

What benefits do you get with our learning and development experiences?

Make Real really brought this (experience) to life through their design process and scripting.

— EDF Energy

Creating the perfect learning experience for your teams

We’re technology-agnostic, first and foremost. We don’t start with a solution in mind. We take time to get under the skin of a requirement before designing a solution that’s perfectly tailored to the learning challenge.

We ensure that, whatever the delivery method, it adds value to the learning experience.

VR / AR / AI / Desktop / Mobile / Traditional video / 360° video / Blended / Face-to-face

Because everything we do is bespoke, you get the ultimate tailored solution for your teams. We have extensive experience creating learning for a wide range of topics and for teaching a variety of skills, such as:

Empathy / Equity, diversity, & inclusion / Mental health / Difficult conversations / Customer service / Coaching / Inclusive hiring / Code of conduct

We like to tackle problems that traditional learning solutions can’t reach. For example…

Conversation simulation for self-reflection

For Kenes Group, we integrated emotional recognition and generative AI for healthcare providers to practise compassionate conversations with patients. The AI offers feedback on perception and content analysis of responses, allowing learners to review and reflect on their approach for future interactions.

Embodiment for practising empathy

For clients like EDF Energy and Severn Trent Water, we used virtual reality to foster empathy and understanding. Learners engage in simulated conversations, experiencing different perspectives firsthand. This embodiment enhances their ability to consider others’ viewpoints in future interactions.

Real-life stories for relatable learning

We worked with Lloyds Banking Group on a module about racism and discrimination. We used real-life employees’ experiences and created interactive videos for learners to practise recognising microaggressions and then taking action.

One of the best training sessions I’ve had – will definitely make me think differently.

— Severn Trent Water

Learning that’s proven to make real change

We’re super proud that many of our clients have reported real changes in behaviour as a result of our learning experiences. For example:

Validating outcomes from immersive learning

We’ve even gone so far as to carry out a study into one of our projects for Lloyds Banking Group. Working with Lynda Joy Gerry, we wanted to explore the real difference it makes when you take learners out of their comfort zone and challenge them to do something a little bit different.

We designed ‘Hear to Listen’ with Lloyds Banking Group, to help their people to have better mental health conversations at work. To test the effectiveness of our solution, we created a control and an experimental version of the course.

The control version followed typical eLearning best practice – video, varied interaction, multiple choice questions and reflection activities.

A screenshot from the Hear to Listen interactive roleplay module.

Learners have a simulated call with Isaac to practise conversations about mental health.

The experimental version included additional activities and functionality, requiring the learner to record their responses via a webcam. They then had to watch themselves back, re-evaluate their responses and carry out additional questions and reflection activities.

The results?

Big increases in empathy, willingness to engage socially, and a decrease in stigma – all of which were more significant in the experimental group.

Want to learn more about how our bespoke learning solutions can benefit your organisation? Book a chat with the team to explore the possibilities.

Explore our learning and development projects

Get in touch

We’re always happy to talk to you about how immersive technologies can engage your employees and customers. If you have a learning objective in mind, or simply want to know more about emerging technologies like VR, AR, or AI, send us a message and we’ll get back to you as soon as we can.